FAQs

How do I connect the Spirula Speakers?

Spirula speakers are passive speakers, therefore you will need an amplifier and a set of audio cables to connect to the speakers. Feel free to contact us if you require additional advice. We are happy to recommend you the right amplifier tailored to your needs.

RECOMMENDED AMPLIFIER

Amp Noise Level: below 0.05 % THD+N at 1W– 50 W/8 ohm
Power Output: 2x RMS 30 W / Peak Power 60 W
Frequency Range: 20 Hz - 20 kHz, no fixed crossover
DAC: 24bit/96kHz (High-Res)
Bluetooth: aptX & AAC audio codecs
Audio Output: 4 mm Banana plug connectors

What type of cables do I need to connect Spirula Speakers to my amplifier?

The Spirula Speakers use standard 4 mm banana plugs only. If your amplifier output terminals support banana connectors, you can simply add our premium cables to your purchase order. Our premium cables are equipped with banana connectors at both ends. In any doubt, please feel free to email us, we are happy to help.

What happens if my Spirula Speakers arrive damaged?

If any part of the system is damaged during shipping or does not work upon arrival it will be replaced immediately, free of charge.

The speaker’s cones seem to have sharp edges. Can it scratch my furniture?

We kindly recommend using the anti-scratch pads provided. You can easily place them underneath the spikes to protect your desk or furniture. Imagine sandstone or sandpaper. The feel and touch are very similar. Due to its natural roughness, please be careful when handling the speakers to avoid scratching other objects or the product itself. Even though if we use the toughest hardeners for the surface finish, we must ask you to handle the products with extra care.

Will the Ionic Sound System work with international outlets?

The Ionic Sound System uses a universal power supply that is designed to operate with a power source that provides between 100 - 240 volts AC, thus you can operate it worldwide. Ionic Sound System is supplied with a detachable power cord. The type of the power cord added to the accessory box is based on the customer’s shipping address. You don’t have to worry about whether you live in Europe, America, Asia, Africa or Australia, we will provide you with the right power cord in your package.

What happens if my Ionic Sound Systems arrives damaged?

Any part of the system that is damaged during shipping or does not work upon arrival will be replaced straight away, free of charge.

The speaker's feet look a little pointy. Could they scratch my furniture?

The ends of the feet are rounded, but anti-scratch pads are included if you have sensitive surfaces.

What is the product surface like?

Imagine a sandstone or sandpaper. The feel and touch are very similar. Due to its natural roughness, please be careful when handling the speakers to avoid scratching other objects or the product itself. Even though if we use the toughest hardeners for the surface finish, we must ask you to handle the products with extra care.

What is so exciting about composite sandstone?

Our composite sandstone is an excellent material for speaker enclosures not only because of its aesthetic natural beauty but because it is dense, heavy and therefore has a low resonance coefficient. Less resonance in the cabinet equals a more precise speaker performance. The freshly 3D printed silica sand cores are very fragile. When reinforced by our custom-made hardener, the enclosures turn into very durable, robust and firm material with excellent damping properties. Also, it is one of the most sustainable materials on the planet.

SHIPPING

We are happy to ship nearly anywhere in the world.

We offer free shipping within the EU.

Most internet orders placed before 1 pm Monday to Friday will be processed and confirmed within 2 days.

Expected delivery dates Stocked products are shipped within 1 week from our warehouse in Bustehrad, Czech Republic.

Shipping outside the EU may incur additional shipping charges. You will be notified of additional shipping charges prior to final processing and shipping and have an opportunity to cancel or change your order if you are not satisfied with any additional charges. International customs duty and import tax are the responsibility of the customer.

Please note, orders placed after 1 pm Monday to Friday, may not be processed and confirmed until the following business day. Orders placed after 1 pm Friday generally will be processed and confirmed on the following Monday. Holidays, Saturdays and Sundays are not business days. Orders placed on Saturday or Sunday will be processed and confirmed on Monday (most orders will also ship Monday).

Order acknowledgement, confirmation of product availability, and shipping tracking information will be provided to you via email after your order is processed.

Order acceptance occurs only when your order has been shipped. We will notify you by email when that has occurred.

We verify all credit cards before shipping. In some cases, this may delay stated delivery dates.

All shipments are estimated to take 5 business days. Delivery dates do not have guaranteed delivery times. Signatures may be required upon delivery. Drivers may not leave packages without signatures, please arrange for someone to receive the package and sign for it.

WARRANTY

DEEPTIME manufactures its products to very high standards and we are confident our products will perform well. Accordingly, we warranty our products against manufacturing defects in material and workmanship to the original owner, for the following periods from the original date of purchase.

• PASSIVE SPEAKERS - FIVE YEARS

• ACTIVE DEVICES - TWO YEARS (Sound Systems, Subwoofers)

This warranty does not extend to damage caused by improper installation, faulty ancillary equipment, modifications, unauthorised repair, shipping damage or loss, abuse, accidents, use on improper voltage/current, lightning or other acts of God, normal wear and tear, commercial use, or purchase from unauthorised dealers. Proof of purchase as evidence the unit was purchased from an authorised dealer within the warranty period may be required for warranty service. Should service be necessary, please do NOT return the product without first contacting your dealer or Deeptime s.r.o.

This warranty is non-transferable. DEETPIME will not pay for loss of time, inconvenience, loss of use of the product, or damages caused by this product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties or the exclusion of consequential damages, therefore, these restrictions may not apply to you.

RETURN POLICY

In the unlikely event you experience a problem with any of our products, please contact us directly at studio@deeptime.limited. Please have the item number, description of the problem and serial number handy. At our discretion, we will repair or replace the item.

Likewise, if you wish to return your purchase for a refund you must do so within 60 days from the original date of purchase. You are responsible for the cost of the return shipping. To avoid any charges, all returns and exchanges must include the original packing material, product box and all accessories which may include, a power cord, external cables, connection cables, accessories and instruction manual.

Refunds generally will appear within one to two billing statements on the same card used to make the original purchase

PRODUCT MANUALS

 DATA PROTECTION

We are very pleased about your interest in our company. Data protection is of particular importance for the management of DEEPTIME s.r.o. Use of the internet pages of DEEPTIME s.r.o is basically possible without any indication of personal data. However, if an affected person wishes to use our company's special services through our website, personal data processing may be required. If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, always takes place in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to DEEPTIME s.r.o. Through this privacy policy, our company seeks to inform the public about the nature, scope and purpose of the personal information we collect, use and process. Furthermore, data subjects are informed of their rights under this privacy policy.

DEEPTIME s.r.o, as a controller, has implemented numerous technical and organisational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security holes, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.

1. Definitions

The privacy policy of DEEPTIME s.r.o is based on the terminology used by the European directive and regulatory authority in the adoption of the General Data Protection Regulation (DS-GVO). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain in advance the terminology used.

We use the following terms in this privacy policy, including but not limited to:

a) Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter the "data subject"). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

b) The person concerned

An affected person is an identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing means any process or series of operations related to personal data, such as collecting, collecting, organising, organising, storing, adapting or modifying, reading, querying, using, with or without the aid of automated procedures; disclosure by submission, dissemination or other form of provision, reconciliation or association, restriction, erasure or destruction.

d) Restriction of processing

Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

e) Profiling

Profiling is any kind of automated processing of personal data that consists in using that personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal To analyse or predict preferences, interests, reliability, behaviour, whereabouts or relocation of that natural person.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organisational measures to ensure that the personal data, not one identified

(g) Controller

The controller is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.

h) Processor

The processor is a natural or legal person, public authority, agency or other bodies that process personal data on behalf of the controller.

i) Recipient

The recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.

j) Third parties

The third party is a natural or legal person, public authority, body or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or the processor to process the personal data.

k) Consent

Consent is any voluntarily given and unambiguously expressed in the form of a statement or other unambiguous confirmatory act by the data subject for the particular case, by which the data subject indicates that they consent to the processing of the personal data concerning him/her is.

2. Name and address of the controller

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws in the Member States of the European Union and other provisions of a data protection character is:

DEEPTIME s.r.o
U Panelarny 136
273 43 Bustehrad
Czech Republic

Tel .: +420 702 054 124

E-Mail: studio@deeptime.limited
Website: www.deeptime.limited

3. Cookies

The internet pages of DEEPTIME s.r.o use cookies. Cookies are text files that are stored and stored on a computer system via an Internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual's browser from other internet browsers that contain other cookies. A particular web browser can be recognised and identified by the unique cookie ID.

By using cookies, DEEPTIME s.r.o can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie the information and offers on our website can be optimised in the sense of the user. Cookies allow us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies need not reenter their credentials each time they visit the website, as this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

4. Collecting general data and information

The website of DEEPTIME s.r.o collects a series of general data and information each time the website is accessed by an affected person or an automated system. This general data and information is stored in the log files of the server. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the internet page from which an accessing system accesses our website (so-called referrers), (4) the sub-web pages which can be accessed via (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used in the event of attacks on our information technology systems.

When using this general data and information DEEPTIME s.r.o does not draw any conclusions about the person concerned. Rather, this information is required to (1) correctly deliver the contents of our website, (2) to optimise the content of our website and to advertise it, (3) to ensure the continued functioning of our information technology systems and the technology of our website, and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber-attack. This anonymously collected data and information are evaluated by the DEEPTIME s.r.o on the one hand statistically and further with the aim to increase the data protection and data security in our company, in order to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.

5. Subscription to our newsletter

On the website of DEEPTIME s.r.o, users are given the opportunity to subscribe to the newsletter of our company. Which personal data are transmitted to the data controller when the newsletter is ordered results from the input mask used for this purpose.

DEEPTIME s.r.o informs its customers and business partners at regular intervals by way of a newsletter about company offers. The newsletter of our company can only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by an affected person for the first time for newsletter mailing using the double-opt-in procedure. This confirmation email is used to check whether the owner of the e-mail address as the person concerned authorised the receipt of the newsletter.

When subscribing to the newsletter, we also store the IP address of the computer system used by the person concerned at the time of registration, as well as the date and time of registration, as assigned by the Internet Service Provider (ISP). The collection of this data is necessary in order to understand the (possible) misuse of an affected person's e-mail address at a later date and therefore serves as legal safeguards for the controller.

The personal data collected in the context of registering for the newsletter will be used exclusively to send our newsletter. Subscribers to the newsletter may also be notified by e-mail if this is necessary for the operation of the newsletter service or registration, as might be the case in the event of changes to the newsletter or technical changes. There will be no transfer of the personal data collected as part of the newsletter service to third parties. Subscription to our newsletter may be terminated by the person concerned at any time. The consent to the storage of personal data that the data subject has given us for the newsletter dispatch can be revoked at any time. For the purpose of revoking the consent, there is a corresponding link in each newsletter. It is also possible to unsubscribe from the newsletter at any time, directly on the controller's website, or to inform the controller in a different way.

6. Newsletter tracking

The newsletters of DEEPTIME s.r.o contain so-called counting pixels. A counting pixel is a miniature graphic that is embedded in such emails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded pixel, DEEPTIME s.r.o can detect if and when an e-mail was opened by a data subject and which links in the e-mail were called by the person concerned.

Such personal data collected via the counting pixels contained in the newsletters will be stored and evaluated by the controller in order to optimize the delivery of newsletters and to better adapt the content of future newsletters to the interests of the data subject. This personal data will not be disclosed to third parties. Affected persons are at any time entitled to revoke the separate declaration of consent made via the double-opt-in procedure. After revocation, this personal data will be deleted by the controller. A cancellation of the receipt of the newsletter, the DEEPTIME s.r.o automatically interpreted as a revocation.

7. Contact via the website

Due to legal regulations, the website of DEEPTIME s.r.o contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If an affected person contacts the data controller by e-mail or through a contact form, the personal data provided by the data subject will be automatically saved. Such personal data, voluntarily transmitted by an individual to the controller, is stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.

8. Routine deletion and blocking of personal data

The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of the storage or, as the case may be, by the European directives or regulations or by any other legislator in laws or regulations which the controller was provided for.

If the storage purpose is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

9. Rights of the data subject

a) Right to confirmation

Each data subject has the right, as granted by the European Regulators and Regulators, to require the controller to confirm whether personal data relating to him/her is being processed. If an affected person wishes to make use of this right of confirmation, they can contact an employee of the controller at any time.

b) Right to information

Any person concerned by the processing of personal data shall have the right, granted by the European and Regulatory Authority, at any time to obtain from the data controller information free of charge on the personal data stored about him and a copy of that information. Furthermore, the European legislator and regulator have provided the data subject with the following information:

the processing purposes

the categories of personal data being processed

the recipients or categories of recipients to whom the personal data have been disclosed or are yet to be disclosed, in particular to recipients in third countries or to international organizations

if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration

the existence of a right to rectification or erasure of the personal data concerning him or of a restriction of the processing by the person responsible or of a right to object to such processing

the existence of a right of appeal to a supervisory authority

if the personal data are not collected from the data subject: All available information on the source of the data

the existence of automated decision-making including profiling under Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended impact of such processing on the data subject

In addition, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If that is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

If an interested party wishes to exercise this right to information, they may at any time contact an employee of the controller.

c) Right to rectification

Any person affected by the processing of personal data has the right granted by the European legislator to demand the immediate correction of inaccurate personal data concerning him/her. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

If an affected person wishes to exercise this right of rectification, they may, at any time, contact an employee of the controller.

d) Right to cancellation (right to be forgotten)

Any person affected by the processing of personal data shall have the right granted by the European Directives and Regulators to require the controller to immediately delete the personal data concerning him, provided that one of the following reasons is satisfied and the processing is not required:

The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.

The data subject withdraws the consent on which the processing was based in accordance with Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR and lacks any other legal basis for the processing.

The data subject objects to the processing in accordance with Art. 21 (1) DS-GVO, and there are no legitimate reasons for the processing, or the data subject objects according to Art. 21 (2) DS-GVO Processing.

The personal data were processed unlawfully.

The erasure of personal data is necessary to fulfill a legal obligation under Union or national law to which the controller is subject.

The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.

If one of the above reasons is correct and an affected person wishes to arrange for the deletion of personal data stored at DEEPTIME s.r.o, they may at any time contact an employee of the controller. The employee of the DEEPTIME s.r.o will arrange that the deletion request be fulfilled immediately.

If the personal data has been made public by DEEPTIME s.r.o and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 para. 1 DS-GVO, DEEPTIME s.r.o takes appropriate measures, taking into account the available technology and the implementation costs also of a technical nature, to inform other data controllers processing the personal data published that the data subject of these other data controllers has deleted all links to such personal data or copies or replications thereof personal data unless the processing is required. The employee of DEEPTIME s.r.o will arrange the necessary in individual cases.

e) Right to restriction of processing

Any person affected by the processing of personal data has the right, granted by the European directive and regulatory authority, to require the controller to restrict the processing if one of the following conditions applies:

The accuracy of the personal data is contested by the data subject for a period of time that enables the controller to verify the accuracy of the personal data.

The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.

The controller no longer needs the personal data for the purposes of processing, but the data subject requires them to assert, exercise or defend legal claims.

The person concerned has objection to the processing acc. Art. 21 para. 1 DS-GVO and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.

If one of the above-mentioned conditions is met and an affected person wishes to request the restriction of personal data stored by DEEPTIME s.r.o, they may at any time contact an employee of the controller. The employee of DEEPTIME s.r.o will initiate the restriction of the processing.

f) Data transferability

Any person affected by the processing of personal data shall have the right conferred by the European Directives and Regulations to obtain the personal data concerning him / her provided to a controller by the data subject in a structured, common and machine-readable format. It also has the right to transfer this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 (1) (a) of the GDPR or Article 9 (1) (b) 2 (a) of the GDPR or on a contract pursuant to Article 6 (1) (b) of the GDPR and processing by means of automated processes, unless the processing is necessary for the performance of a task of public interest or in the exercise of public authority, which has been assigned to the responsible person.

Furthermore, in exercising their right to data portability under Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data are transmitted directly from one controller to another, insofar as this is technically feasible and if so this does not affect the rights and freedoms of others.

To assert the right of data transferability, the data subject may at any time contact an employee of DEEPTIME s.r.o.

g) Right to object

Any person concerned by the processing of personal data shall have the right conferred by the European directive and regulatory authority at any time, for reasons arising from its particular situation, against the processing of personal data relating to it pursuant to Article 6 (1) (e) or f DS-GVO takes an objection. This also applies to profiling based on these provisions.

DEEPTIME s.r.o no longer processes the personal data in the event of an objection, unless we can prove compelling reasons for processing that are worthy of protection that outweigh the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or Defense of legal claims.

If DEEPTIME s.r.o processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to DEEPTIME s.r.o for the purposes of direct marketing, DEEPTIME s.r.o will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons arising out of their particular situation, against the processing of personal data concerning them, which is performed by DEEPTIME s.r.o for scientific or historical research purposes or for statistical purposes under Art. 89 (1) DS GMOs to object, unless such processing is necessary to fulfill a public interest task.

In order to exercise the right to object, the person concerned may directly contact any employee of DEEPTIME s.r.o or another employee. The data subject is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

h) Automated decisions in individual cases including profiling

Any person concerned by the processing of personal data shall have the right, as granted by the European legislature and the legislature, not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect on it or, in a similar manner, significantly affects it; unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is permitted by Union or Member State legislation to which the controller is subject, and that legislation provides for appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject; or (3) with the express consent of the data subject.

If the decision (1) is required for the conclusion or performance of a contract between the data subject and the controller or (2) it takes place with the express consent of the data subject, DEEPTIME s.r.o shall take appropriate measures to safeguard the rights and freedoms as well as legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and to contest the decision.

If the data subject wishes to claim automated decision-making rights, they can contact an employee of the controller at any time.

10. Legal basis of processing

Art. 6 I lit. A DS-GMO serves our company as the legal basis for processing operations where we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a party, as is the case, for example, in processing operations necessary for the supply of goods or the provision of any other service or consideration, processing shall be based on Art. 6 I lit. b DS-GMO. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries regarding our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GMO. In rare cases, the processing of personal data may be required to p11. Qualifying interests in the processing being pursued by the controller or a third party

Is the processing of personal data based on Article 6 I lit. f DS-GMO is our legitimate interest in conducting our business for the benefit of all of our employees and our shareholders.

12. Duration for which the personal data are stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline, the corresponding data will be routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract.

13. Legal or contractual provisions for the provision of personal data; Necessity for the conclusion of the contract; Obligation of the data subject to provide the personal data; possible consequences of non-provision

We clarify that the provision of personal information is in part required by law (such as tax regulations) or may result from contractual arrangements (such as details of the contractor). Occasionally it may be necessary for a contract to be concluded that an affected person provides us with personal data that must subsequently be processed by us. For example, the data subject is required to provide us with personal information when our company enters into a contract with her. Failure to provide the personal data would mean that the contract with the person concerned could not be closed. Prior to any personal data being provided by the person concerned, the person concerned must contact one of our employees. Our employee will inform the individual on a case-by-case basis whether the provision of the personal data is required by law or contract or is required for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of the non-provision of the personal data.

14. Existence of automated decision-making

As a responsible company we refrain from automatic decision-making or profiling.

15. Privacy Policy for Google AdWords

For performance purposes, Google uses small strings of text (also known as "cookies") that are stored on your computer when you click on an ad. Normally cookies stay active on your computer for about 30 days. If you visit pages from the customer's website during this period, Google and the customer will be notified that you have seen the ad provided by Google.

If you'd like to learn more about how Google processes information collected through cookies, read our Privacy Policy. If you wish to disable the use of cookies, you can set your browser to reject all cookies or to notify you when a cookie is sent. However, please note that some websites may not work properly if you do not accept cookies.

This website also uses Google Conversion Tracking. Google Adwords sets a cookie on your computer if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Every Adwords customer receives a different cookie. Cookies can not be tracked via the websites of Adwords customers. The information gathered using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers hear the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com".

We use Google Remarketing Tags. These are the services of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereafter "Google"). Google uses cookies that are stored on your computer and that enable you to analyze the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. The IP address is then shortened by Google for the last three digits, a clear assignment of the IP address is therefore no longer possible. Google complies with the US Safe Harbor Privacy Policy and is registered with the US Department of Commerce Safe Harbor Program. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Third parties, including Google, place ads on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on previous visits by a user to this site. Google will in no case associate your IP address with other Google data. The data collection and storage can be contradicted at any time with effect for the future. You can disable the use of cookies by Google by visiting the page to disable Google advertising. We point out, however, that you may not be able to use all the features of this website in this case. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The data collection and storage can be contradicted at any time with effect for the future. For more information about Google's terms, please visit: http://www.google.com/intl/en/policies/privacy/

16. Privacy Policy Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We use the following Google Analytics features for display advertising, that is, remarketing, Google Display Network impressions reports, DoubleClick Campaign Manager integration, and Google Analytics demographics and interest reports. You can opt out of Google Analytics for display advertising and customize your ads on the Google Display Network by visiting the ad settings, or you can disable it through the Ads Preferences Manager: http://www.google.com/settings/ads/onweb /? hl = DE You can prevent the storage of cookies by setting your browse software accordingly; However, please be aware that in this case you may not be able to use all the features of this website to the fullest. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies /.

17. Privacy Policy Facebook

Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are recognizable by one of the Facebook logos or are marked with the addition "Facebook Social Plugin". If you visit a website of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by him into the website. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore inform you according to our knowledge:

By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. The purpose and scope of the data collection and the further processing and use of the data by Facebook and your rights and options to protect your privacy, please refer to the privacy policy of Facebook: If you are a Facebook member and do not want Facebook through our website collects information about you and linked to your member data stored on Facebook, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the "Facebook Blocker".